Shipping policy
Scentsmith Shipping Policy
Thank you for your interest in Scentsmith fragrances! We are committed to getting your order to you quickly and safely. This Shipping Policy outlines the details of our delivery process.
Order Processing:
Orders are typically processed within 1-2 business days after they are placed.
You will receive a confirmation email with tracking information once your order ships.
Shipping Methods and Costs:
We offer several shipping methods to meet your needs. The available options and their associated costs will be displayed at checkout and may vary depending on your order total and delivery location.
- Standard Shipping: This is our most economical option and typically takes 3-5 business days for delivery.
- Expedited Shipping: This option offers faster delivery, usually within 2-3 business days.
- International Shipping: We currently offer international shipping to select countries. Shipping rates and estimated delivery times will vary depending on the destination.
Tracking Your Order:
You can track your order by clicking on the tracking link provided in your confirmation email.
Delivery Confirmation:
A signature may be required for some deliveries. Please ensure someone is available to receive your package at the designated address.
Changes to Your Order:
We strive to process orders quickly; therefore, changes to your order after it has been placed may not be possible. However, you can contact us immediately at info@scent-smith.com to see if we can accommodate your request.
Free Shipping:
We may offer free shipping promotions from time to time. These promotions will be clearly advertised on our website and will have specific terms and conditions.
International Orders:
International shipping rates and estimated delivery times will be displayed at checkout.
Please be aware that you may be responsible for import duties, taxes, and customs fees levied by your country. These charges are not included in the shipping cost and are the responsibility of the recipient.
Scentsmith is not responsible for delays due to customs clearance.
Returns and Exchanges:
For information on our return and exchange policy, please see our Returns Policy page.
Contact Us:
If you have any questions about our shipping policy, please contact us at info@scent-smith.com.
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Disclaimer:
We strive to ensure that all information on this page is accurate and up-to-date. However, we reserve the right to modify our shipping policy at any time without prior notice. We encourage you to review this policy periodically for any updates.