Privacy policy

Scentsmith Privacy Policy

Scentsmith is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes the types of information we collect, how we use it, and your choices regarding your information.

What Information We Collect:

Information You Provide: We collect information you provide when you create an account, place an order, contact customer service, subscribe to our newsletter, or participate in surveys or promotions. This may include your name, billing and shipping address, email address, phone number, and payment information.
Information We Collect Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring website, pages visited, and time spent on the site. We may also collect information about your interactions with our emails, such as whether you open them or click on links.

How We Use Your Information:

  • To process your orders and fulfill your requests.
  • To provide you with customer service and support.
  • To send you marketing communications, such as newsletters and promotional offers, with your consent.
  • To personalize your experience on our website and recommend products that may be of interest to you.
  • To improve our website and marketing efforts.
  • To comply with legal and regulatory requirements.

 

Sharing Your Information:

We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies. These providers are obligated to use your information only for the purpose of providing services to Scentsmith.
We will not sell or rent your personal information to third parties.
We may disclose your information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, subpoenas, or other legal processes. We may also disclose your information to protect the rights, property, or safety of ourselves or others.

Your Choices:

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email you receive from us, or by updating your account preferences on our website.
You can access, update, or delete your personal information by logging into your account or contacting us.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children's Privacy:

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

Your Consent:

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at info@scent-smith.com.